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Athletic Facility Assistant

FLSA:                         Non-Exempt                

Position Status:      Part-Time

Reports to:              Athletic Complex Manager     

 

Summary Description

The Athletic Facility Assistant is a position with a high degree of responsibility in the area of facility management. The role of the Athletic Facility Assistant is to reasonably meet the needs of all Nardin Academy athletic facilities’ guests and customers, including assisting the Athletic Complex Manager in the day-to-day operations. Specifically, the Athletic Facility Assistant is responsible for assisting in the oversight of the 30,000 square foot indoor facility, 2 outdoor multi-purpose artificial turf fields, 7 international squash courts and all sporting events, meetings and special events taking place. Additionally, the Athletic Facility Assistant is responsible for, but not limited to, carrying out cash handling/accounting; assisting in facility scheduling; event management; membership management; security; emergency procedures; and assisting the Athletic Complex Manager and Director of Athletics with final room set- ups, Audio/Visual equipment, and maintaining the cleanliness of the Nardin Academy athletic facilities. 

 

RESPONSIBILITIES AND DUTIES FACILITY/EVENT MANAGEMENT 

  • Assist in the day-to-day operations, including hours that fall within morning, evenings, weekdays, and weekends, to ensure all Nardin Academy athletic facilities are well operated, maintained, and secured. 
  • Ensure that all User Groups on the field are adhering to all Nardin Academy athletic facilities’ rules and regulations 
  • Help manage the scheduling and setup/breakdown of all athletic and special events that take place at all athletic facilities, including understanding the scheduling of all rentals & leagues taking place at all athletic facilities 
  • Adhere to all emergency procedures during times of need 
  • Ensure that all athletic facility equipment is properly maintained and managed 
  • Properly open and close all athletic facilities during your respective shift 
  • Present the facility to the public with exceptional cleanliness and in an organized, well maintained fashion at all times
  • Report all maintenance and safety issues to the Athletic Complex Manager Customer Relations 
  • Properly check in and provide quality customer service to all guests entering the building 
  • Assisting members of the public with the completion of appropriate documentation 
  • Meet one-on-one with event guests to ensure completion and satisfaction with the reservation process and facility satisfaction 
  • Have knowledge of all programs and membership options, including but not limited to squash lesson and clinic pricing 
  • Maintain a positive attitude, take initiative, and work as a cohesive team with all staff members to ensure efficiency and camaraderie
  • Address any concerns regarding room set-ups, additional customer needs, or last-minute reservations
  • Provide a safe environment for all customers, guests and employees 

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES 

  • Must be highly motivated
  • Excellent communication and interpersonal skills 
  • Excellent management and leadership skills 
  • Good organizational skills
  • Ability to prevent and resolve conflict, to deliver a high level of customer service and multitask 

 

EDUCATION, CERTIFICATIONS AND EXPERIENCE 

  • Experience in facility operations 
  • Strong organizational skills required 
  • Excellent customer service skills 
  • Experience in an athletic facility is preferred 
  • Experience in/with Squash is desirable 
  • College degree preferred
  • CPR, First Aid, and AED certifications (must be obtained within 60 days of hire)

 

EEO

To apply, please submit the following materials as a PDF to careers@nardin.org. Please include:

  • Cover letter 
  • Current resume
  • Minimum of 3 references with names, current addresses, telephone numbers